{"id":1824,"date":"2021-06-02T08:30:00","date_gmt":"2021-06-02T06:30:00","guid":{"rendered":"https:\/\/blog.easy-delivery.com\/?p=1824"},"modified":"2021-07-30T16:27:07","modified_gmt":"2021-07-30T14:27:07","slug":"comment-assurer-un-colis","status":"publish","type":"post","link":"https:\/\/blog.easy-delivery.com\/en\/comment-assurer-un-colis\/","title":{"rendered":"How to insure a package?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1824\" class=\"elementor elementor-1824\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfe055d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfe055d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0abf6cf\" data-id=\"0abf6cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f9eaa0 elementor-widget elementor-widget-text-editor\" data-id=\"1f9eaa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>How to insure a package?<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2eebaec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2eebaec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8caf131\" data-id=\"8caf131\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-784583e elementor-widget elementor-widget-text-editor\" data-id=\"784583e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Despite ever more efficient tracking tools and well-managed routes, it sometimes happens that your packages are misplaced or arrive damaged. One solution to this problem is to insure your packages.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">At Easy Delivery, we offer two modes of delivery: with or without insurance. The benefits and differences are explained in more detail below.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba770b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba770b3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9ad2fe3\" data-id=\"9ad2fe3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41dcac0 elementor-widget elementor-widget-text-editor\" data-id=\"41dcac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Sending a package without insurance<span style=\"font-weight: 400;\">\u00a0<\/span><\/h2><p><span style=\"font-weight: 400;\">Note first that even when you do not take out insurance, a minimum compensation is provided by Easy Delivery. In accordance with the <\/span><span style=\"text-decoration: underline; color: #ff8808;\"><b><a style=\"color: #ff8808; text-decoration: underline;\" href=\"https:\/\/www.legifrance.gouv.fr\/jorf\/id\/JORFTEXT000000801353\">Montreal Convention<\/a> <\/b><\/span><span style=\"font-weight: 400;\">(Convention for the Unification of Certain Rules Relating to International Air Transport), you can be refunded up to 23\u20ac per kilo of goods declared and shipped.<\/span><\/p><p>\u00a0<\/p><h4><strong>How does it actually work?<\/strong>\u00a0<\/h4><p><span style=\"font-weight: 400;\">If your parcel is lost or damaged upon receipt, you can be refunded (e) 23\u20ac per kilo. <\/span><\/p><p><span style=\"font-weight: 400;\">This amount is <span style=\"text-decoration: underline;\">is calculated in proportion to the weight of your package.<\/span>In other words, if the package weighs only 500 grams, you will be compensated in the amount of \u20ac11.5. <\/span><\/p><p><span style=\"font-weight: 400;\">Moreover, <span style=\"text-decoration: underline;\">if the value of the items contained in your package is less than 23\u20ac, you will be refunded up to this value<\/span>. <em>(Example, if the parcel weighs 1kg but its value is 10\u20ac, the compensation will be 10\u20ac).\u00a0<\/em><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0ff3799\" data-id=\"0ff3799\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77b5827 elementor-widget elementor-widget-image\" data-id=\"77b5827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/blog.easy-delivery.com\/wp-content\/uploads\/2021\/06\/Sans-titre.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-feadd7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"feadd7e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f00ec6f\" data-id=\"f00ec6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04f05ae elementor-widget elementor-widget-text-editor\" data-id=\"04f05ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Why choose not to insure your package?\u00a0<\/strong><\/h4><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the <strong>value of your items is very low,<\/strong>It is not necessarily interesting to take an insurance. Of course, you will be refunded the full amount of the goods, but you will have paid the insurance beforehand. It is therefore important to do some calculations before sending.\u00a0<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you do not have <strong>the original invoice of your items.<\/strong>Indeed, when opening a file with an insurer, the original invoice of the goods will be required for the refund. If you made a purchase on a platform like Le bon coin or Vinted, you will not necessarily have this invoice in your possession.\u00a0<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you choose a <strong>carrier that does not offer signature delivery.<\/strong>Sometimes shipping companies offer cheaper shipments without a signature on delivery. In this case, you will not be eligible for insurance because you do not have a signed proof of delivery.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8ea550f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ea550f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-70f62f5\" data-id=\"70f62f5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1dd07c elementor-widget elementor-widget-text-editor\" data-id=\"d1dd07c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Insure your shipment<\/h2><p><span style=\"font-weight: 400;\">When you have a high-value or particularly fragile package, it may be worth taking insurance for your shipment.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The insurance covers your shipment and merchandise in case of loss, theft or damage. It is therefore ideal for the most valuable packages.\u00a0<\/span><\/p><h4><strong>Conditions for receiving insurance\u00a0<\/strong><\/h4><p><span style=\"font-weight: 400;\">In the event of damage or loss resulting in the opening of a file with an insurer, certain documents must be provided.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">These include:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valid identification in your name \/ recipient\u2019s name<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The original invoice of the goods<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Proof of reservations expressed to the carrier <em>(see how <a href=\"https:\/\/blog.easy-delivery.com\/en\/a-quel-moment-ouvrir-une-reclamation\/\">how to express reservations)<\/a>)<\/em><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Photos of the exterior and interior of the package upon delivery\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Make sure you have all the documents requested to be eligible for compensation.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Other supporting documents may be requested in case of breakage (for example, a repair quote).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-77dba32\" data-id=\"77dba32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-691dd1a elementor-widget elementor-widget-image\" data-id=\"691dd1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/blog.easy-delivery.com\/wp-content\/uploads\/2021\/06\/Sans-titre-2.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8829952 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8829952\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa2cf5e\" data-id=\"fa2cf5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da61e31 elementor-widget elementor-widget-text-editor\" data-id=\"da61e31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>Cases where insurance cannot apply\u00a0<\/b><\/h4><p><span style=\"font-weight: 400;\">Although you have insured your shipment, it may happen that <span style=\"text-decoration: underline;\">you cannot be reimbursed if certain clauses are not met<\/span> :\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you have not made a reservation to the carrier within 72 hours of receipt. The insurer will not be able to grant your request without official proof.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you chose a delivery without a signature. Without proof of delivery, the package cannot be reported as stolen or lost.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the damage is related to your supplier\u2019s original packaging<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the goods are blocked or destroyed for legal reasons <em>(<span style=\"text-decoration: underline; color: #ff8808;\"><strong><a style=\"color: #ff8808; text-decoration: underline;\" href=\"https:\/\/www.youtube.com\/watch?v=ryffcdOFWqc&amp;feature=emb_title\">forbidden items<\/a> <\/strong><\/span>or regulated in the country of dispatch for example)<\/em><\/span><\/li><\/ul><p><em><span style=\"font-weight: 400;\"><span style=\"color: #ffcc00;\"><strong>Note :<\/strong> <\/span>If you have under-declared the goods, you will only be refunded the declared value. For example, if the value of your item is \u20ac500 but you declare only \u20ac300, your refund will be calculated on the \u20ac300.<\/span><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e6a36b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e6a36b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b670c8\" data-id=\"5b670c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8a7c0e elementor-widget elementor-widget-text-editor\" data-id=\"a8a7c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Now you know how to insure your packages and the conditions for a refund.\u00a0<\/span><span style=\"font-weight: 400;\">Do you have more questions ? <a href=\"https:\/\/www.easy-delivery.com\/fr\/contact\/\"><span style=\"text-decoration: underline; color: #ff8808;\"><strong>Contact our customer service<\/strong><\/span><\/a> who can guide you on the best options to choose for your shipments. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7929d6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7929d6c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73e4470\" data-id=\"73e4470\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cc8ef0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5cc8ef0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Comment assurer un colis ? Malgr\u00e9 des outils de suivi toujours plus performants et des acheminements bien encadr\u00e9s, il arrive parfois que vos colis soient \u00e9gar\u00e9s ou arrivent endommag\u00e9s. Pour faire face \u00e0 ce probl\u00e8me, une solution : assurer vos colis.\u00a0 Chez Easy Delivery, nous vous proposons deux modes d\u2019envoi : avec ou sans assurance. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1885,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[9],"tags":[],"class_list":{"0":"post-1824","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-infos-pratiques"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment assurer un colis lors d&#039;un envoi ? - Easy Delivery<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez tous nos conseils pour assurer facilement vos colis lors de vos exp\u00e9ditions en France ou \u00e0 l&#039;\u00e9tranger et \u00eatre couvert en cas de litige.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.easy-delivery.com\/en\/comment-assurer-un-colis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment assurer un colis lors d&#039;un envoi ? 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