Waiting times with Easy Delivery

Share this article

When your package arrives at Easy Deliverywhen it is shipped or when you request a consolidation : you must wait (a little). 

In this article, we give you the estimated wait times for each Easy Delivery services.

As you can imagine, when we receive packages at the warehouse, it’s not one or two. It’s 300 or 400! Our logisticians therefore need a little time to sort them, save them on each customer’s account and put them away. 

If you correctly put your customer reference and your name, your parcel is registered in your account within 2 to 3 hours after its arrival. 

What if your package does not appear on your Easy Delivery account?

If after a while your parcel is still not on your account, contact our customer service! It may have been set aside because it could not be identified or delivered to the wrong location. 

When you request a consolidation or a checkingthe maximum delay is 24 hours. This may vary depending on the size of your packages or the content.

For example,, when you have a prohibited item, your grouping request will be paused until you can determine what you want to do with it.

In addition, your consolidation may also take longer if your package requires special handling: protection, palletizing, etc..

Finally, Friday afternoon requests can be rescheduled to Monday morning.

The shipping time of your package depends mainly on the time you request the shipment. Let us explain why!

Every day from Monday to Friday, our carriers come at the same time: 

  • 14h for Colissimo (shipping until 12h)
  • 18h for Chronopost (shipping until 17h)
  • 18h30 for UPS and DHL (shipping until 17h30)


You must therefore request your shipments before these schedules in order for your package to be shipped the same day, otherwise it is the next day. 

For example, if you request your Colissimo to be shipped on Friday at 1pm, it will be shipped the following Monday.

You now know what time limits are to be taken into account when using Easy Delivery! Find all our articles «Practical information» here

Leave a Reply

Your email address will not be published.

Who we are ?

Easy Delivery est un service de réexpédition de colis depuis la France et les Etats-Unis créé en 2015. Au fil des années, nous avons rendu service à des milliers de personnes dans le monde en leur fournissant de bons conseils pour leurs réexpéditions. Nous les partageons aujourd’hui avec vous !

Découvrez d'autres articles

Shopping ideas

Amazon and Ebay US: 2022 bestsellers

Les deux mastodontes de la vente en ligne se livrent une concurrence acharnée…Et les chiffres ont de quoi donner le vertige ! Si les deux plateformes

Shopping ideas

Buy second-hand clothing online

Il existe de nombreuses options pour acheter des vêtements et accessoires de seconde main en ligne en France et aux Etats-Unis. En plus de faire

Any questions?

Our customer service is very available and reactive by email at sales@easy-delivery.com and by phone at +33 465 571 518 !